returns/retoure
FR
Il nous tient à cœur que ta commande te convienne. dans le cas contraire, tu peux nous retourner le(s) produit(s) dans les 12 jours ouvrables et dans son/leur état d’origine.
nous sommes à ta disposition par mail pour tout complément d’information :
info@shoechou.ch
les frais de poste pour les retours sont à la charge du/de la client(e). les colis dont l'affranchissement est insuffisant ne seront malheureusement pas acceptés. la/la client(e) est responsable du colis retourné.
EN
we want you to be happy with your order. if you are not satisfied with your goods, you have the possibility to return the items (in their original condition) within 12 days after you have received your order. just drop us an email before: info@shoechou.ch for further instructions.
we want you to be happy with your order. if you are not satisfied with your goods, you have the possibility to return the items (in their original condition) within 12 days after you have received your order. just drop us an email before: info@shoechou.ch for further instructions.
shipping costs for returned items have to be fully paid by the customer. insufficiently stamped parcels won't be accepted. all return shipments are at the customers risk.